Expertise in Solution Engineering & Growth Marketing
Bookkizee – Backoffice is a specialized customer management system designed specifically for car wash / detailing centers, salons, and service businesses. We are now operating all over India, as well as in Oman, the UAE, Qatar, and Canada.
Our team consists of highly skilled specialists who possess extensive expertise in solution development, cloud engineering, and corporate marketing. We tailor and maintain services and utilities to align with the specific operational needs of your enterprise.
Customized Implementation & Continuous Maintenance
Bookkizee continuously tailors, configures, and maintains cloud services and utilities to align perfectly with your business goals.
Solution Overview
Discover the 12 core modules built into Bookkizee Backoffice CRM to enhance operational efficiency and drive store growth.
1. Jobsheet Management
Detailed Jobsheets: Comprehensive records of customer, vehicle, and service details.
Photo Capture: Vehicle photos captured during servicing and shared instantly via WhatsApp.
2. Scheduler
Next Visit Scheduling: Automatic follow-up scheduling to boost customer retention and satisfaction, ensuring recurring bookings.
3. Loyalty Points System
Customer Retention Engine: A share of the billed amount automatically converts into redeemable loyalty points for future visits.
4. Referral & Coupon Codes
Create Discounts: Generate unique, shareable coupon codes that reward word-of-mouth customer referrals with instant discounts.
5. Service Packages
Advanced Packages: Monthly/yearly membership plans with advance payment tracking, visit counting, and auto-deduction logic.
6. WhatsApp Integration
Bill Sending: Digital invoices dispatched via WhatsApp with direct links to your Google Reviews, Instagram, and Facebook profiles.
7. User Management
Role-Based Access Control: Admin, staff, technician, and management roles with strictly tailored operational permissions.
8. Reporting & Analytics
Comprehensive Reporting: Downloadable Excel financial reports, revenue streams, and graphical store performance metrics.
9. Inventory Management
Product Tracking: Retail stock and in-house chemical consumption monitored for accurate expense auditing and reorder alerts.
10. Lead Management
Lead Tracking: Every prospective customer inquiry is logged and tracked so no business opportunity is ever missed.
11. Appointment Scheduling
Appointment Management: User-friendly booking calendar system to manage walk-in and online customer slots efficiently.
12. Expense Management
Daily Expense Tracking: Integrated financial ledger module for simple day-to-day operational expense tracking.